Refund Policy

Last updated: 25 August 2026

What you are buying

Interview Copilot Pro is sold as a one-month period of access, not a recurring subscription. Nothing is charged automatically and there is nothing to cancel — when the paid month ends, the account simply returns to the free tier.

Try before you pay

The app has a free tier that needs no card: live recognition and screenshot solutions on a free AI provider. We recommend using it first — it is the fastest way to confirm the app works on your machine and with your call platform.

7-day refund

If Pro does not work for you, email theinterviewcopilot@gmail.com within 7 days of payment and we will refund the unused month in full, provided the month is still unused — see below. You do not need to explain what went wrong.

Refunds are issued to the original payment method by our payment provider. Depending on your bank, the money typically appears within 5–10 business days.

When a refund is not given

• The month has already been used. A refund covers an unused month, so it does not apply once Pro has been used for its purpose — for example, a real interview session was run with it, or coding problems were solved from your screen. We can see this in your account usage. If you used Pro and it worked, that is the product doing its job, not a reason to return it.
• Requests made more than 7 days after payment.
• Cases where the free tier was never tried and the reported problem is a hardware or operating-system limitation described on our install page.

If you are unsure whether your case qualifies, write to us anyway. We would rather refund a borderline case than keep money from someone the product did not help.

Duplicate or mismatched payments

If you paid twice, or paid from an email address different from your account and access was not granted automatically, contact us — we will either activate the correct account or refund the extra payment, whichever you prefer.

Who processes payments

Payments are processed by Paddle and Gumroad, who act as the merchant of record. Your card details never reach us.

Contact

Email theinterviewcopilot@gmail.com or use the support tab inside the app. We reply personally, usually within a few hours.